The School: Nelson & Colne College

Nelson & Colne College are in their second year working with Enabling Enterprise and today was a unique opportunity for the Y12 Business Studies students to visit behind the scenes of one of the UK’s best known companies. Being Creative was one of the key skills of the day as they had to take what they were learning in the classroom and apply it to the real world of work. Today’s trip was a mix of Level 2 and 3 learners who have previously taken part in exciting Challenge Days back at college.

The Business: Argos Fulfilment Centre, Heywood

Argos is now part of Sainsbury’s group and is the second largest digital retailer in the UK. The Regional Fulfilment Centre (RFC) in Heywood, north of Manchester, is a key part of the Fast-Track Delivery Service, which allows their customers to get same-day delivery across 20,000 products. The Fulfilment Centre in Heywood is Britain’s first and marks a brand new innovation in retail.

The Challenge: Tech-xperts

The first job of the students’ today was Listening and Understanding in order to learn about the way the Fulfilment Centre runs so that they could spot areas for improvement. Then it was off for a tour to see for themselves how the warehouse runs. It was fantastic to hear Y12 asking interesting and challenging questions to the exceptionally knowledgeable Argos staff. So soon, Working in a Team, the students put their heads together and began Aiming High in order to make the Fulfilment Centre even more efficient.

The Results:

The ideas came thick and fast as the students proved they were fantastic at Problem Solving. From shelves that weighed items, making incorrectly packed products easier to find, to a reward system for staff who pick faster than expected, there was no end of imaginative ideas that would help the staff be more efficient and therefore create a better customer experience. It was wonderful to see different students step up and take on the role of Leading as was necessary to get the task done. Despite some nerves they were all fabulous at Staying Positive and doing their best at Presenting their ideas to the judges.

What they said:

  • “I’ve seen a different side of many students today, some who are usually very quiet have thrown themselves into the tasks. Likewise, it’s been interesting to see how those who are louder in class have clearly been challenged by this environment. It is a unique opportunity and gives them an advantage for future interview situations.” – Teacher, Nelson & Colne College
  • “There presentations really improved in each round, it was great to see them acting on the feedback we’d given them.” – Volunteer, Argos
  • “What was great was that you [EE Staff] didn’t talk down to us, you spoke to us like real people and explained the realities.” – Student
  • “I thought it was just going to be walking round and meeting people but the things we did and talked about made it really wroth while. ” – Student

Thanks to Argos for such a great trip day, and to Year 12 from Nelson & Colne College for coming along.

Enabling Enterprise are working in partnership with schools and businesses to support students to build enterprise skills and aspirations. Find out more by contacting us or visiting enablingenterprise.org

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